Terms and Conditions
Effective Date: 10-01-2024
Agreement to our legal terms
We are Pocezy Technologies Pvt. Ltd. (“Pocezy,” “Company,” “we,” “us,” or “our”), a company registered in Bengaluru, Karnataka, India, doing business as Better.
We develop and operate digital platforms and mobile applications for partner hospitals, including but not limited to Neo True North, Cura Hospitals, Aarogya Hastha, and others (collectively, “Partner Hospitals”).
These Terms and Conditions (“Terms”) govern your access to and use of:
- Our website www.fyndbetter.com (“Site”), and
- All mobile apps, products, and services operated or powered by Pocezy Technologies (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must immediately stop using our Services.
For any questions, contact us at suraj@fyndbetter.com or by mail at:Ground Floor, 267, 8th Main Road, 3rd Stage, 4th Block, Basaveshwara Nagar, Bengaluru, Karnataka, 560079.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and POCEZY TECHNOLOGIES, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
- Scope of Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
- Intellectual property rights
Whitelabel Licensing
POCEZY provides a licensed, whitelabel version of its digital healthcare platform to partner institutions including, but not limited to, Global Medicare.
Users understand that:
- The app is owned, operated, and published by POCEZY Technologies Pvt Ltd.
- Partner institutions receive a license to use POCEZY’s platform with their own branding.
- POCEZY manages updates, hosting, and technology infrastructure.
- Partner institutions are responsible for the accuracy of the hospital information, services, and medical content presented in the app.
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms.
We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for your personal or internal business purposes.
You agree not to:
- Misuse, copy, or redistribute any content or software.
- Attempt to gain unauthorized access to our systems.
- Use the Services for fraudulent, illegal, or harmful activities.
- Interfere with the operation or security of the Services.
You may be required to register an account to use certain features. You agree to:
- Provide accurate and complete information during registration.
- Maintain the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorized use of your account.
Pocezy is not liable for any loss resulting from unauthorized access due to your failure to maintain security of your account credentials.
4. Ownership & Intellectual Property
All software, code, architecture, and underlying systems are the intellectual property of POCEZY Technologies. Brand names, logos, and content belonging to partner institutions remain their respective intellectual property.
No rights are transferred to users beyond the limited, revocable permission to use the app.
- User Representations
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
- User Registration
You may be required to register an account to use certain features. You agree to:
- Provide accurate and complete information during registration.
- Maintain the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorized use of your account.
Pocezy is not liable for any loss resulting from unauthorized access due to your failure to maintain security of your account credentials.
- Payments and Transactions
We accept the following forms of payment:
- Visa
- Mastercard
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
- Cancellation
All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.
If you are unsatisfied with our Services, please email us at suraj@fyndbetter.com.
- Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Governing Law
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Karnataka applicable to agreements made and to be entirely performed within the Karnataka, without regard to its conflict of law principles.
- Dispute Resolution
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The arbitration will take place in Bangalore.
Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
By email: suraj@fyndbetter.com
By visiting this page on our website: fyndbetter.com
By phone number: 9972867375
- Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- Payments and Transactions
Each Partner Hospital using Pocezy’s platform is solely responsible for:
- The accuracy of medical information, advice, and content shared through its app.
- Handling of patient records, prescriptions, and treatment-related data.
- Delivery and quality of healthcare services.
Pocezy Technologies is not a healthcare provider and does not offer medical advice, diagnosis, or treatment.
