Privacy Policy

Effective Date: 10-01-2024

Introduction

Welcome to Pocezy Technologies Pvt. Ltd. (“Pocezy”, “we”, “our”, “us”). We build and operate digital platforms and mobile applications as a technology service provider for our partner hospitals and healthcare institutions (including but not limited to Neo True North, Global Medicare, Cura Hospitals, Aarogya Hastha, and others).

Whitelabel Applications

POCEZY provides whitelabel mobile applications to partner institutions such as hospitals, clinics, and healthcare groups. These applications may carry the name, logo, and branding of a partner institution (for example, Global Medicare), but the application is:

  • Developed by POCEZY Technologies
  • Owned by POCEZY Technologies
  • Published on app stores under POCEZY Technologies
  • Operated and maintained by POCEZY Technologies

Partner institutions serve as the data owners for patient information relating to their services. POCEZY acts as the technology provider and data processor, handling data on behalf of the partner institution in accordance with this Privacy Policy and the agreements signed with each institution.

Scope

This Privacy Policy applies to:

  • All mobile and web applications developed and operated by Pocezy Technologies Pvt. Ltd. on behalf of partner hospitals.
  • The official website www.fyndbetter.com and any related online services.

Each partner hospital remains the Data Controller for patient information collected through its branded app. Pocezy Technologies acts as the Data Processor, managing and processing information under the hospital’s authorization.

Information We Collect

We may collect the following types of data through our apps and services:

  1. Personal Identification Information

Name, phone number, email address, gender, date of birth, and other contact details provided during registration or booking.

  1. Appointment and Service Information

Doctor bookings, consultation details, health package selections, and hospital visit data.

  1. Payment and Wallet Data

Payment method details, billing address, transaction history, and cashback or wallet balance.

  1. Device and Technical Data

Device type, IP address, app version, operating system, browser type, time zone, and crash or performance logs.

  1. Usage Data

Interactions within the app, preferences, and analytics data used to improve app performance and hospital services.

How We Use Your Information

Your information may be used to:

  • Provide hospital services such as booking, payments, and follow-ups
  • Maintain your profile and appointment history
  • Process payments and cashback transactions
  • Send reminders, updates, and notifications
  • Improve app performance and patient experience
  • Detect and prevent fraud or technical issues
  • Comply with legal and regulatory requirements

Data Sharing

We may share your data only in the following cases:

  • With the hospital you are engaging with (for appointments, follow-ups, or communications).
  • With third-party service providers (such as payment gateways, SMS/email providers, or analytics partners) bound by confidentiality agreements.
  • With law enforcement or regulatory bodies if required by law.

We never sell or rent personal data to third parties.

Data Security

We use industry-standard measures including encryption, secure servers, firewalls, and access control to protect your information. While we strive for full security, no digital transmission is 100% secure; users share data at their own risk.

Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

You may:

  • Request access to your personal data
  • Ask for corrections or deletions
  • Withdraw consent for certain uses
  • Contact your respective hospital for medical record-related queries

Requests can be sent to suraj@fyndbetter.com

Cookies and Tracking

Our apps and websites may use cookies or similar tracking technologies to enhance user experience, analyze trends, and store preferences. You can disable cookies through your browser settings.

Data Use Disclosure

Pocezy’s use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website and within our apps, with the updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices:

By email: suraj@fyndbetter.com

By visiting this page on our website: fyndbetter.com

By phone number: 9972867375

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Privacy Policy

Effective Date: 10-01-2024

Introduction

Welcome to Pocezy Technologies Pvt. Ltd. (“Pocezy”, “we”, “our”, “us”). We build and operate digital platforms and mobile applications as a technology service provider for our partner hospitals and healthcare institutions (including but not limited to Neo True North, Global Medicare, Cura Hospitals, Aarogya Hastha, and others).

Whitelabel Applications

POCEZY provides whitelabel mobile applications to partner institutions such as hospitals, clinics, and healthcare groups. These applications may carry the name, logo, and branding of a partner institution (for example, Global Medicare), but the application is:

  • The app you are using is branded entirely with the hospital’s name, logo, colours, and identity (e.g., “Global Medicare”, “Neo True North”).
  • The app is developed, technically operated, and maintained by Pocezy Technologies Pvt Ltd.
  • All patient data belongs exclusively to the hospital — the hospital is the sole Data Fiduciary / Data Controller under the Digital Personal Data Protection Act, 2023.
  • Pocezy acts only as the Data Processor — we store, transmit, and process data strictly on the hospital’s behalf and under their written instructions.
  • Pocezy has no independent rights to use, share

Partner institutions serve as the data owners for patient information relating to their services. POCEZY acts as the technology provider and data processor, handling data on behalf of the partner institution in accordance with this Privacy Policy and the agreements signed with each institution.

Scope

This Privacy Policy applies to:

  • All mobile and web applications developed and operated by Pocezy Technologies Pvt. Ltd. on behalf of partner hospitals.
  • The official website www.fyndbetter.com and any related online services.

Each partner hospital remains the Data Controller for patient information collected through its branded app. Pocezy Technologies acts as the Data Processor, managing and processing information under the hospital’s authorization.

Information We Collect

We may collect the following types of data through our apps and services:

  1. Personal Identification Information

Name, phone number, email address, gender, date of birth, and other contact details provided during registration or booking.

  1. Appointment and Service Information

Doctor bookings, consultation details, health package selections, and hospital visit data.

  1. Payment and Wallet Data

Payment method details, billing address, transaction history, and cashback or wallet balance.

  1. Device and Technical Data

Device type, IP address, app version, operating system, browser type, time zone, and crash or performance logs.

  1. Usage Data

Interactions within the app, preferences, and analytics data used to improve app performance and hospital services.

How We Use Your Information

Your information may be used to:

  • Provide hospital services such as booking, payments, and follow-ups
  • Maintain your profile and appointment history
  • Process payments and cashback transactions
  • Send reminders, updates, and notifications
  • Improve app performance and patient experience
  • Detect and prevent fraud or technical issues
  • Comply with legal and regulatory requirements

Data Sharing

We may share your data only in the following cases:

  • With the hospital you are engaging with (for appointments, follow-ups, or communications).
  • With third-party service providers (such as payment gateways, SMS/email providers, or analytics partners) bound by confidentiality agreements.
  • With law enforcement or regulatory bodies if required by law.

We never sell or rent personal data to third parties.

Data Security

We use industry-standard measures including encryption, secure servers, firewalls, and access control to protect your information. While we strive for full security, no digital transmission is 100% secure; users share data at their own risk.

Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

You may:

  • Request access to your personal data
  • Ask for corrections or deletions
  • Withdraw consent for certain uses
  • Contact your respective hospital for medical record-related queries

Requests can be sent to suraj@fyndbetter.com

Cookies and Tracking

Our apps and websites may use cookies or similar tracking technologies to enhance user experience, analyze trends, and store preferences. You can disable cookies through your browser settings.

Google API Data Use

Pocezy’s use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website and within our apps, with the updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices:

By email: suraj@fyndbetter.com

By visiting this page on our website: fyndbetter.com

By phone number: 9972867375

Growth Suite for Hospitals

Better is advanced hospital software and patient engagement platform helping hospitals worldwide increase retention and revenue.

Start your free trial

Privacy Policy

Last updated: 18 November 2025

Introduction

Welcome to Pocezy Technologies Pvt. Ltd. (“Pocezy”, “we”, “our”, “us”). We build and operate digital platforms and mobile applications as a technology service provider for our partner hospitals and healthcare institutions (including but not limited to Neo True North, Global Medicare, Cura Hospitals, Aarogya Hastha, and others).

Whitelabel Applications

POCEZY provides whitelabel mobile applications to partner institutions such as hospitals, clinics, and healthcare groups. These applications may carry the name, logo, and branding of a partner institution (for example, Global Medicare), but the application is:

  • The app you are using is branded entirely with the hospital’s name, logo, colours, and identity (e.g., “Global Medicare”, “Neo True North”).
  • The app is developed, technically operated, and maintained by Pocezy Technologies Pvt Ltd.
  • All patient data belongs exclusively to the hospital — the hospital is the sole Data Fiduciary / Data Controller under the Digital Personal Data Protection Act, 2023.
  • Pocezy acts only as the Data Processor — we store, transmit, and process data strictly on the hospital’s behalf and under their written instructions.
  • Pocezy has no independent rights to use, share

Partner institutions serve as the data owners for patient information relating to their services. POCEZY acts as the technology provider and data processor, handling data on behalf of the partner institution in accordance with this Privacy Policy and the agreements signed with each institution.

Scope

This Privacy Policy applies to:

  • All mobile and web applications developed and operated by Pocezy Technologies Pvt. Ltd. on behalf of partner hospitals.
  • The official website www.fyndbetter.com and any related online services.

Each partner hospital remains the Data Controller for patient information collected through its branded app. Pocezy Technologies acts as the Data Processor, managing and processing information under the hospital’s authorization.

Information Processed on Behalf of the Hospital

We may collect the following types of data through our apps and services:

  1. Personal Identification Information

Name, phone number, email address, gender, date of birth, and other contact details provided during registration or booking.

  1. Appointment and Service Information

Doctor bookings, consultation details, health package selections, and hospital visit data.

  1. Payment and Wallet Data

Payment method details, billing address, transaction history, and cashback or wallet balance.

  1. Device and Technical Data

Device type, IP address, app version, operating system, browser type, time zone, and crash or performance logs.

  1. Usage Data

Interactions within the app, preferences, and analytics data used to improve app performance and hospital services.

How We Use Your Information

Your information may be used to:

  • Provide hospital services such as booking, payments, and follow-ups
  • Maintain your profile and appointment history
  • Process payments and cashback transactions
  • Send reminders, updates, and notifications
  • Improve app performance and patient experience
  • Detect and prevent fraud or technical issues
  • Comply with legal and regulatory requirements

Data Sharing

We may share your data only in the following cases:

  • With the hospital you are engaging with (for appointments, follow-ups, or communications).
  • With third-party service providers (such as payment gateways, SMS/email providers, or analytics partners) bound by confidentiality agreements.
  • With law enforcement or regulatory bodies if required by law.

We never sell or rent personal data to third parties.

Data Security

We use industry-standard measures including encryption, secure servers, firewalls, and access control to protect your information. While we strive for full security, no digital transmission is 100% secure; users share data at their own risk.

Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

You may:

  • Request access to your personal data
  • Ask for corrections or deletions
  • Withdraw consent for certain uses
  • Contact your respective hospital for medical record-related queries

Requests can be sent to suraj@fyndbetter.com

Cookies and Tracking

Our apps and websites may use cookies or similar tracking technologies to enhance user experience, analyze trends, and store preferences. You can disable cookies through your browser settings.

Google API Data Use

Pocezy’s use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website and within our apps, with the updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices:

By email: suraj@fyndbetter.com

By visiting this page on our website: fyndbetter.com

By phone number: +91 9972867375

Growth Suite for Hospitals

Better is advanced hospital software and patient engagement platform helping hospitals worldwide increase retention and revenue.